The largest online distributor of bullfighting tickets in Spain.
PRIVACY POLICY

PRIVACY POLICY

BASIC DATA PROTECTION INFORMATION

In accordance with current data protection regulations, we inform you that the Data Controller for your personal data is TAQUILLAOFICIAL.COM, located at AVDA JUAN CARLOS I BLOQUE J8 PORTAL 1 PUERTA 1 - 41950 CASTILLEJA DE LA CUESTA, SEVILLE (SPAIN) and email address info@taquillaoficial.com.

The data will be used to provide the requested service and for the administrative management related to the provision of the service. Your data will not be transferred to third parties, except where legally required.

You have the right to access, rectify, or erase inaccurate data, request the restriction of the processing of your data, as well as object to or withdraw your consent and request data portability at any time.

To this end, TAQUILLAOFICIAL.COM provides specific forms to facilitate the exercise of your rights.

You can submit your own application or request our forms, always accompanied by a copy of your ID to verify your identity.

You can consult additional and detailed information on Data Protection by requesting it at: info@taquillaoficial.com

WEBSITE DATA PROTECTION POLICY

In accordance with Personal Data Protection regulations, we hereby inform you about the processing of personal data that we carry out on our clients and/or users of this website.

1. DATA CONTROLLER.

SIEMPRENTRADAS, S.L. (hereinafter TAQUILLA OFICIAL.COM) AVDA. JUAN CARLOS I, BLOCK J 8, PORTAL 1, DOOR 1 - 41950 CASTILLEJA DE LA CUESTA (SEVILLE) info@taquillaoficial.com.

2. PROCESSING PURPOSE, LEGAL BASIS, AND RETENTION PERIOD.

TAQUILLA OFICIAL.COM may process your personal data for the following purposes:

CUSTOMER SUPPORT THROUGH THE CONTACT FORM AND/OR EMAILS

Purpose of processing: We will process only the data strictly necessary to manage your request.

Legal basis: There is a legitimate interest for both parties in resolving requests or inquiries. In the case of claims related to our products or services, the legal basis is compliance with our legal obligations. Finally, if the contact is related to a product or service purchased through the website, processing will be necessary for the performance of the sales contract.

Retention period: The time necessary to respond to your request and, in any case, until the statute of limitations for any potential liability claims arising from the processing has expired.

TO FULFILL THE PURCHASE AGREEMENT FOR SERVICES AND/OR PRODUCTS

Purpose of processing: to provide the service or manage the purchase made through the website. To manage payment for the purchased products/services. If you choose to save your card details for future purchases, we will need to process the data to activate this functionality and autofill your information for subsequent purchases. You can modify or delete your cards at any time through the corresponding section of the payment information.

Legal basis: The processing of data is based on the legitimate interest inherent in the purchase agreement itself.

To store card details for future purchases, the legal basis is your consent. We consider that we have a legitimate interest in detecting and preventing potential fraud when using the platform, making purchases, or managing returns.

Retention period: for the time necessary to manage the purchase, including any returns, complaints, or claims associated with the purchase. We will also retain the data strictly necessary to fulfill the administrative obligations arising from the purchase. If we have stored your card details for future purchases, this data will be stored until you decide to delete it.

FOR MARKETING PURPOSES

Purpose of processing: If you subscribe to our commercial newsletters, your personal data will be processed to manage that subscription and send you personalized information about our products or services via the email address you provided. You can unsubscribe from the newsletter.

Legal basis: Your consent.

Retention period: Until you decide to stop receiving our newsletters. You can unsubscribe by sending an email to info@taquillaoficial.com.

3. RECIPIENTS OF DATA TRANSFERS.

We will not transfer your data to third parties, except to comply with a legal obligation.

4. COOKIE POLICY.

To review the data processing related to cookies, you can consult the cookie policy, available on this same website. You can configure your preferences regarding the

Use of cookies is explained in the cookie settings notice itself.

5. RIGHTS

Finally, we inform you of your data protection rights.

Right to request access to your personal data.
Right to request its rectification or erasure.
Right to request the restriction of its processing, and to object to its processing.
Right to data portability.
Right to withdraw your consent.

You can send your request via email to: info@taquillaoficial.com. If you believe we have not properly addressed your rights, you may file a complaint with the Spanish Data Protection Agency (AEPD) through the following channels:

Online: www.aepd.es
Postal: C/ Jorge Juan 6, 28001 – Madrid, Spain
Telephone: +34 901 100 099 – +34 91 266 35 17

6. SECURITY MEASURES

TAQUILLA OFICIAL.COM has implemented the necessary technical and organizational measures to guarantee the security of your personal data and prevent its alteration, loss, and unauthorized processing and/or access, taking into account the state of technology, the nature of the stored data, and the risks arising from human action or the physical and natural environment to which it is exposed.